However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. This is the shadiness tactic I have ever encountered at a gym and I will make sure every person I know understands exactly how this business operates. I am on a month to month plan and not under contract. As of today they have charged me 30 dollars a month since, have not cancelled my membership and so much as returned a phone call as promised. I said I wanted my membership cancelled immediately and I was not going to pay for their clerical error. I sent an email, to which they responded they had no record of my cancellation and I needed to cancel via email and pay my 30 dollars. I told her that tactic was extremely unethical and she needed to cancel my membership immediately. In an attempt to prevent cancellation, she told me I had to drive 30 miles to the fountain Valley location to cancel in person. I demanded she cancel my membership immediately. I told the rep that I paid extra for my membership because I was told I had access to all gyms and I was effectively enticed to pay additional for a membership under false pretenses. I asked if it cost more, and I was told no, its just about what location I signed at. After moving to ************, I went to a nearby location and was told my all pass was not valid because I hadnt signed up at a platinum location or some nonsense. At around august, I signed up for an all pass membership in Fountain Valley.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |